Search results for consumer mandatory
64 results found.
Consumers Ask CRTC to Keep Basic Television Affordable – Few Services Deserving of Mandatory Distribution on Basic Television Service
FOR IMMEDIATE RELEASE OTTAWA – Consumer rights group the Public Interest Advocacy Centre (PIAC) said today that basic television service in Canada is not affordable and that the Canadian Radio-television and Telecommunications Commission (CRTC) should not further burden consumers with unnecessary “mandatory carriage” services. PIAC represented the Consumers’ Association of Canada (CAC), Council of Senior […]
Media Advisory: PIAC to represent consumers during CRTC hearing on mandatory distribution of television services
OTTAWA – In its continuing efforts to address consumers’ concerns with television services, the Public Interest Advocacy Centre (PIAC), the Consumers’ Association of Canada (CAC), the Council of Senior Citizens’ Organizations of British Columbia (COSCO), and the National Pensioners and Senior Citizens Federation (NPSCF) will be appearing before the Canadian Radio-television and Telecommunications Commission (CRTC) […]
Mandatory Arbitration and Consumer Contracts
Full Report can be downloaded here. [pdf file: 0.73mb] Executive Summary This report examines the use of mandatory arbitration clauses in consumer contracts. A mandatory arbitration clause is a clause in a contract that requires two parties (a service provider and a consumer) to arbitrate any dispute that may arise from the contract instead of […]
https://www.piac.ca/research-reports/mandatory-arbitration-and-consumer-contracts/
Stronger Regulatory Regime needed to address Consumer Issues regarding Retail Internet Access Services
New PIAC Report: Unraveling Webs of Uncertainty: What an Internet Code could mean for Canadian Consumers OTTAWA –Canadians continue to face several issues with their home Internet access services and recent regulatory efforts to address them still fall short, a new Report released today by the Public Interest Advocacy Centre (PIAC) outlines. Prominent consumer internet […]
Consumers Left Unprotected by CRTC's Internet Code
OTTAWA – The Public Interest Advocacy Centre (PIAC) warns home Internet consumers in Canada that the Canadian Radio-television and Telecommunications Commission (CRTC) yesterday released its “Internet Code” but that the Code has many traps for unwary consumers and likely will not assist customers who have had Internet service price increases, overage charges or early cancellation […]
https://www.piac.ca/2019/08/01/consumers-left-unprotected-by-crtcs-internet-code/
Canadian Consumers Need More Protection Dealing with “Free” Services
OTTAWA, March 26, 2014–Canadian consumers have little protection should they encounter a problem or become involved in a dispute with online free service providers, according to a report released today by the Public Interest Advocacy Centre (PIAC) entitled, No Such Thing as a Free Lunch: Consumer Contracts and “Free” Services. The report points to the […]
PIAC Marks World Consumer Rights Day
OTTAWA – March 15th marks World Consumer Rights Day, and Consumers International is highlighting the problems and challenges faced by mobile consumers across the world through this year’s theme “Fix Our Phone Rights!”. The Public Interest Advocacy Centre (PIAC) reminds Canadians that on December 2nd, 2013, the mandatory Wireless Code – which spells out rules […]
https://www.piac.ca/research-reports/piac-marks-world-consumer-rights-day/
PIAC Marks World Consumer Rights Day
OTTAWA, March 15, 2013 – World Consumer Rights Day is an opportunity to mark the improvements made on behalf of Canadian consumers over the past year and serves as a reminder of the many challenges they still face, according to the Public Interest Advocacy Centre (PIAC). “In the past year, we have seen the initiation […]
https://www.piac.ca/research-reports/piac-marks-world-consumer-rights-day-2/
Consumers should be wary of risks in virtual worlds
The Public Interest Advocacy Centre (PIAC) today released a report entitled “A Virtual Fortune: Consumer Protection for Banking and Consumer Fraud in Virtual Worlds”. The report studies virtual worlds, which are sometimes described as “massively multiplayer online role-playing games” (MMPORGs) that provide an immersive virtual experience for many players that many players consider to be […]
https://www.piac.ca/research-reports/consumers-should-be-wary-of-risks-in-virtual-worlds-2/
Public Interest News, CRTC roadmap to the future, CRTC road map, Cette drogue qu'on appelle crédit, Quebec-style consumer protection
What’s ahead for Canada’s consumers? No red carpet but no brick wall, Michael Janigan says ”(PIAC) Executive director Michael Janigan is optimistic that he can get action from the new government. … Despite their standard response to let the market take care of consumer problems, the Conservatives will turn to regulation when they think their […]
